Empowering customers to save energy by informative billing

projects-empowering

Empowering customers to save energy by informative billing

Summary

Within the EMPOWERING project, 4 ambitious utility companies, supported by an international team of university researchers, social scientists and energy experts join forces to empower 344,000 European households to positively manage their energy consumption. This was done by improving the information on energy bills and by offering online tools.

Results

Scientific publications

Empowering, a Smart Big Data Framework for Sustainable Electricity Suppliers

Abstract

This paper presents the EMPOWERING project, a Big Data environment aimed at helping domestic customers to save electricity by managing their consumption positively. This is achieved by improving the information received about energy bills and offering online tools. The main contributions of EMPOWERING are the creation of a novel workflow in the electricity utility sector regarding the implementation of data analytics for their customers and the fast implementation of data-mining techniques in massive datasets within a Big Data platform to achieve scalability. The results obtained show that EMPOWERING can be of use for customers of electrical suppliers by changing their energy habits to decrease consumption and so increase environmental sustainability.

 
 
 

White papers

The following documents summarize the most important results of the Empowering project.

A SUCCES STORY

Empowering project and solution

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The motivation behind setting-up Empowering was to develop low cost energy services based on utility meter data, so every household could easily be reached.

EMPOWERING RESULTS

Practical report about project results

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A real application of big data analytics and intelligent solutions to change the way people understand and manage their energy consumption.

CHALLENGES

Lessons learnt & recommendations

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The implementation of advanced billing information is relatively new in Europe and the adoption by the utilities is no without difficulties.

Energy savings in pilot sites

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Project participants

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Funds

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