Empowering customers to save energy by informative billing
Within the EMPOWERING project, 4 ambitious utility companies, supported by an international team of university researchers, social scientists and energy experts join forces to empower 344,000 European households to positively manage their energy consumption. This was done by improving the information on energy bills and by offering online tools.
Empowering, a Smart Big Data Framework for Sustainable Electricity Suppliers
This paper presents the EMPOWERING project, a Big Data environment aimed at helping domestic customers to save electricity by managing their consumption positively. This is achieved by improving the information received about energy bills and offering online tools. The main contributions of EMPOWERING are the creation of a novel workflow in the electricity utility sector regarding the implementation of data analytics for their customers and the fast implementation of data-mining techniques in massive datasets within a Big Data platform to achieve scalability. The results obtained show that EMPOWERING can be of use for customers of electrical suppliers by changing their energy habits to decrease consumption and so increase environmental sustainability.
The following documents summarize the most important results of the Empowering project.
A SUCCES STORY
Empowering project and solution
The motivation behind setting-up Empowering was to develop low cost energy services based on utility meter data, so every household could easily be reached.
Practical report about project results
A real application of big data analytics and intelligent solutions to change the way people understand and manage their energy consumption.
Lessons learnt & recommendations
The implementation of advanced billing information is relatively new in Europe and the adoption by the utilities is no without difficulties.